Right of withdrawal – Studio Hertzberg
FREE SHIPPING WITHIN GERMANY!

§ 5 Right of withdrawal

Consumers have a legal right of withdrawal. Below we will inform you about the scope and structure of this right of withdrawal.

Note: Please note that we have created the following cancellation policy based on the legislative model text.

Right of withdrawal

Right of withdrawal

(1) You have the right to cancel this contract within 14 days without giving reasons.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods, in the case of a contract for the delivery of goods in several partial shipments or pieces, on the day on which you or a third party named by you who is not the carrier took possession of the last partial shipment or the last item.

(2) In order to exercise your right of withdrawal, you must contact us

Lea Strunk/Studio Hertzberg
Friedrich-Wilhelm-Str. 11-12
16798 Fürstenberg/Havel
Germany

Telephone: +49 30 91435157

Email: team@studiohertzberg.de

inform you about your decision to revoke this contract by means of a clear statement (e.g. a letter sent by post, email). You can use the attached sample cancellation form, although this is not mandatory.

To meet the cancellation deadline, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

(3) Sample cancellation form

at:

Lea Strunk/Studio Hertzberg
Friedrich-Wilhelm-Str. 11-12
16798 Fürstenberg/Havel
Germany

Email: team@studiohertzberg.de

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)-Ordered on (*)/received on (* )-Name of the consumer(s)-Address of the consumer(s)-Signature of the consumer(s) (only for paper notification)-Date_______________

(*) Delete what is not applicable.

(4) Consequences of revocation

If you cancel this contract, we will pay you all payments we have received from you, including delivery costs (except if you only return part of the delivery of goods) resulting from your choosing a method of delivery other than that of You have chosen the cheapest standard delivery offered to us) immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; Under no circumstances will you be charged any fees due to this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired. You bear the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

End of revocation

§ 6 Return costs when exercising the right of withdrawal

You have to bear the costs of the return if you exercise your right of withdrawal