We ship with Deutsche Post and DHL. You can track your order with the mentioned delivery services using your tracking number! Should you need assistance, feel free to send us an email: team(@)studiohertzberg.de - we are happy to help!

Within Germany, we offer free shipping for orders over €200. For orders below this amount, a shipping fee of €4.90 applies.

Shipping costs to all other countries can be found on the linked page "Shipping & Returns" above.

Studio Hertzberg gladly accepts unworn, unwashed, and unaltered items that you do not wish to keep.
Please ensure that the original tags are attached to the logo label and that the clothing is returned in its textile packaging within our cardboard box.

In our DHL returns portal, customers from Germany can conveniently purchase a returns label for insured shipping (the customer bears the costs of the return) and send it back to us! You can either print the returns label or have it printed at a branch of your choice using the QR code.

Unfortunately, the returns portal cannot be used by customers from abroad. Returns from other countries and from orders placed through other external marketplaces must be sufficiently franked. Unpaid shipments cannot be accepted. In the case of a wrong or damaged item, we will, of course, arrange for a free return - please write to us at: team@studiohertzberg.de

From the moment the goods arrive, you have 30 days to return them to us!

As a rule, refunds will be processed within 14 days of receipt of the return, to the account used for payment.

We ship with Deutsche Post and DHL, and delivery usually takes about 2-4 days within Germany.

Studio Hertzberg - from Germany to the world.

You can find all the countries we ship to in our Shipping & Returns.

Take a look at our Care Guide. Here you will find all the information.